Privacy Policy

Welcome to Lensopolis (“we,” “us,” or “our”). At Lensopolis, operated by Global Vision Experts, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our platform, available at www.lensopolis.com.

a. Personal Information
When you register on our platform, make a purchase, or contact customer service, we may collect personal information, including but not limited to:

Name
Contact information (email, phone number, address)
Payment details
Order history
Eyeglass prescription details and measurements
Contact lens prescription details and measurements
b. Automatically Collected Information
We may also collect certain information automatically, such as:

IP address, browser type, and device information
Usage data, including browsing activity and pages visited
Cookies and similar tracking technologies to enhance user experience

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

We use the information collected for the following purposes:

Processing orders and delivering products
Providing personalized content and enhancing user experience
Improving our products, services, and website functionality
Sending promotional offers and updates with user consent
Conducting analysis to understand customer trends

We may share your personal data in the following circumstances:

With trusted third-party vendors for payment processing, delivery services, and data analytics
When required by law or to protect our rights, property, or safety
With our partners and affiliates under confidentiality obligations

We use cookies and similar technologies to personalize content, enhance user experience, and analyze website performance. Users can adjust their browser settings to control cookie preferences, but disabling cookies may affect website functionality.

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. Our practices include secure servers, encryption, and regular security audits.

Depending on your location, you may have certain rights under data protection laws:

Access to your data and the right to request corrections
The right to delete or restrict your personal data
The right to withdraw consent for data processing (where applicable)
Opting out of promotional communications
To exercise these rights, please contact us at support@lensopolis.com.
 

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes through email or a notice on our platform

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes through email or a notice on our platform